Order & Delivery

Order & Delivery
We know how exciting it is to order a custom furniture piece that’s made exclusively for you, so we make sure things run smoothly and send you updates along the way. The total process — from the moment you order to producing, shipping and delivery — takes approximately 3 to 4 weeks. We always aim for 3. Once your bedframe is out for delivery, we will send you a track and trace to follow the whereabouts of your order.

One-of-a-kind
We keep a close eye on quality and consistency. Our bedframes are build by hand from natural materials, therefore small imperfections or irregularities are part of the natural beauty of your bedframe. It may occur that the colour of your piece varies slightly from the sample colour and feel.

Returns
Your bedframe is handmade exclusively for you, therefore all orders are final and we cannot accept returns. Please be mindful that the size and material of your bedframe are correct before placing your final order. We’re here to help. Ask us anything you need to perfect your one-of-a-kind design.

If for any reason your order arrives damaged or faulty, please let us know so we can make it right. Contact us within 7 days from delivery via order@aworkofueno.com